Cretive Zen - Startet nicht mehr

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Dark_Flamer
Stammgast

#1 erstellt: 20. Dez 2009, 19:32

Schönen Abend,
ich besitze jetzt seit ca 1Jahr einen Cretive Zen MP3-Player. Hatte nie größere Probleme auser manchmal einen kleinen Absturz (Frozen Screen) konnte dies aber immer mit der Reset-Taste lösen und funktionierte danach wieder einwandfrei.
Doch als ich Heute wieder einmal Musikhörte hatte ich wieder einen Frozenscreen, versuchte nun den Player über den Regulären ausschalt Knopf auszuschalten funtionierte nicht, also Reset drücken. Super Player hat ausgeschalten und ließ sich nun normal immer wieder Starten doch nun geht nichts mehr. Das Einschalten funtioniert nicht mehr, versuchte es mit erneuten drücken des Reset-Knopfes doch nichts. Auch beim anschließen an den PC kann keine Comunication mehr hergestellt werden.

Hat irgend jemand eine Lösung für mich?

mfg.
Stefan

Siebenstein83
Stammgast

#2 erstellt: 20. Dez 2009, 23:39

Hi,
mein Zen ist eines anderen Todes gestorben, aber bei deinem gibt es vielleicht noch Hoffnung...
leuchtet das blau LED wenn du den Player mit deinem PC verbindest? Falls nicht, könnte der Akku hinüber sein.

Generell empfehle ich das

Zen FAQ vom abi-Forum. Dort ist u.a. dein Problem aufgelistet:

1. If the Zen won't turn on, try using a wall charger (like the Motorola Razor) and see if it comes back on and begins charging. Wall chargers sometime will be able to output more current than the USB ports of a computer resulting in faster charging. Sometimes it is enough to turn it back on. Don't just try any wall charger though. You don't want it outputting too much power to the Zen and causing electrical damage. I would not go above a 5v charger for this since 5v, I believe, is the input power limit of the Zen.

2. If the Zen won't turn on or be recognized by the computer, try a hard reset by inserting a paperclip (or something like it) into the small "Reset" hole on the bottom of the Zen. Wait for it to rebuild the library and try again.

3. If the Zen is not detected by the computer when connected, try booting the Zen into Recovery Mode (See directions above) and do a "Clean Up". Wait for it to rebuild the library, do a hard reset and try again.

4. If the Zen is not detected by or charging from the computer when connected, make sure you are using a USB port on the back of the computer (built into the motherboard) instead of one wired to the case (front or side). That way you are using a USB port with the proper power output.

5. If the Zen is not detected by or charging from the computer when connected, make sure the USB port you are using are USB 2.0 and not v1.1. If you computer is a newer computer, this shouldn't be a problem, but if it is an older computer, it may only have USB 1.1 ports which doesn't output enough power as USB 2.0 ports.

6. If the Zen is not detected by or charging from the computer when connected, make sure you have no other USB devices plugged into the computer (front and back ports), but the Zen. That may be worth a try to see if you can get enough current from the USB ports to begin charging it again. Usually the more devices you have plugged into the USB ports, the less current that will be available for charging due to the power being shared with all other devices plugged in.

7. If the Zen is not detected by or charging from the computer when connected, make sure that the drivers are loading for it properly under Device Manager (no conflicts showing). I believe the Zen will not be detected or begin charging unless its drivers are loaded and working properly.

Den Recovery-Modus kannst du wie folgt erreichen:

How to enter the Zen’s Recovery Mode for Clean Up, Format All, Reload Firmware, and Reboot:

1. With the Zen off, press and hold the "play/pause" button.

2. Continue to hold until you perform Steps 3 and 4. If you accidentally release the button, start the procedure again.

3. Gently push the end of a thin object (like a pin or straightened paperclip) into the Reset hole. You should be able to feel the release click of the button.

4. Slide the On/Off/Lock switch towards the power button and hold until the boot screen appears on the display.

The Recovery Mode screen appears, and four menu items are shown:

Clean Up: A cleanup of the file system and database files takes place. All (uncorrupted) data should stay in tact. When the cleanup is complete, select Reboot. Your player restarts and starts rebuilding its music library. All files should remain intact unless they were detected as being corrupt.

Format All: This will completely reset the Zen and remove all user stored files on it.

Reload Firmware: This will prepare the Zen to accept a reload, new, or older firmware based on the specific firmware file you download and execute on a computer. Selecting this option will prevent your Zen from being able to boot, so make sure you have the firmware file on you computer and ready to load.

Reboot: This will execute a soft reboot of the Zen's operating system.

Dark_Flamer
Stammgast

#3 erstellt: 21. Dez 2009, 14:44

Vielen dank für die Antwort.
Nein, wen ich ihn an den PC anschließe leuchtet das Blaue LED nicht auf, bzw. bekomme nur vom PC eine MEldung dass er ein neues Gerät erkennt doch die Kommunikation nicht hergestellt werden kann.
Doch das kann doch auch nicht sein nach einem Jahr der Akku schon kaput und das so uhr plotzlich.
Hab probiert in den Recovery-Modus zu kommen funktioniert aber nicht... hab das leise Gefühl dass der