Kein Lebenszeichen nach Garantieablauf - Zen Creative

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alquimista
Neuling

#1 erstellt: 08. Feb 2010, 18:28

Hallo Zusammen,

pünktlich nach 2 Jahren und einem Monat gibt mein Zen Creative 8Gb keinen Mucks mehr von sich. Vom Rechner wird er nicht mehr erkannt, Drücken des Reset-Knopfes bringt auch nichts. Hat noch irgendjemand einen Tipp für mich?
Vielen Dank schonmal!
Jay

hamlet89
Stammgast

#2 erstellt: 08. Feb 2010, 21:49

Weg werfen... neuen kaufen

Mein Zen ist nach einem Jahr kaputt gegangen, echt ein Mist.

MfG

Siebenstein83
Stammgast

#3 erstellt: 10. Feb 2010, 15:18

Ich zitier mich mal selbst...

Hi,
mein Zen ist eines anderen Todes gestorben, aber bei deinem gibt es vielleicht noch Hoffnung...
leuchtet das blau LED wenn du den Player mit deinem PC verbindest? Falls nicht, könnte der Akku hinüber sein.

Generell empfehle ich das Zen FAQ vom abi-Forum. Dort ist u.a. dein Problem aufgelistet:
1. If the Zen won't turn on, try using a wall charger (like the Motorola Razor) and see if it comes back on and begins charging. Wall chargers sometime will be able to output more current than the USB ports of a computer resulting in faster charging. Sometimes it is enough to turn it back on. Don't just try any wall charger though. You don't want it outputting too much power to the Zen and causing electrical damage. I would not go above a 5v charger for this since 5v, I believe, is the input power limit of the Zen.

2. If the Zen won't turn on or be recognized by the computer, try a hard reset by inserting a paperclip (or something like it) into the small "Reset" hole on the bottom of the Zen. Wait for it to rebuild the library and try again.

3. If the Zen is not detected by the computer when connected, try booting the Zen into Recovery Mode (See directions above) and do a "Clean Up". Wait for it to rebuild the library, do a hard reset and try again.

4. If the Zen is not detected by or charging from the computer when connected, make sure you are using a USB port on the back of the computer (built into the motherboard) instead of one wired to the case (front or side). That way you are using a USB port with the proper power output.

5. If the Zen is not detected by or charging from the computer when connected, make sure the USB port you are using are USB 2.0 and not v1.1. If you computer is a newer computer, this shouldn't be a problem, but if it is an older computer, it may only have USB 1.1 ports which doesn't output enough power as USB 2.0 ports.

6. If the Zen is not detected by or charging from the computer when connected, make sure you have no other USB devices plugged into the computer (front and back ports), but the Zen. That may be worth a try to see if you can get enough current from the USB ports to begin charging it again. Usually the more devices you have plugged into the USB ports, the less current that will be available for charging due to the power being shared with all other devices plugged in.

7. If the Zen is not detected by or charging from the computer when connected, make sure that the drivers are loading for it properly under Device Manager (no conflicts showing). I believe the Zen will not be detected or begin charging unless its drivers are loaded and working properly.

Den Recovery-Modus kannst du wie folgt erreichen:

How to enter the Zen’s Recovery Mode for Clean Up, Format All, Reload Firmware, and Reboot:

1. With the Zen off, press and hold the "play/pause" button.

2. Continue to hold until you perform Steps 3 and 4. If you accidentally release the button, start the procedure again.

3. Gently push the end of a thin object (like a pin or straightened paperclip) into the Reset hole. You should be able to feel the release click of the button.

4. Slide the On/Off/Lock switch towards the power button and hold until the boot screen appears on the display.

The Recovery Mode screen appears, and four menu items are shown:

Clean Up: A cleanup of the file system and database files takes place. All (uncorrupted) data should stay in tact. When the cleanup is complete, select Reboot. Your player restarts and starts rebuilding its music library. All files should remain intact unless they were detected as being corrupt.

Format All: This will completely reset the Zen and remove all user stored files on it.

Reload Firmware: This will prepare the Zen to accept a reload, new, or older firmware based on the specific firmware file you download and execute on a computer. Selecting this option will prevent your Zen from being able to boot, so make sure you have the firmware file on you computer and ready to load.

Reboot: This will execute a soft reboot of the Zen's operating system.

Es sieht aber nicht sonderlich gut aus. Creative baut halt nur noch Schrott.

alquimista
Neuling

#4 erstellt: 11. Feb 2010, 14:37

Vielen Dank für die Tipps, auch wenn sie leider nicht zur Wiederbelebung geführt haben. Der ist wohl in die ewigen Playergründe eingegangen.